FAQs

Have questions about working with us? You’re in the right place. Below are answers to the most common questions we get about our services, process, and what to expect when working with MAG Utilities & Construction. If you don’t see your question here, feel free to contact us — we’re always happy to help.

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Frequently Asked Questions

When will I receive my estimate?

We take time to thoroughly review every project request to ensure accuracy. If we need any additional details, photos, or an on-site walkthrough, we’ll reach out directly. Because no two jobs are the same, our confirmation process is thoughtful — not rushed — so you can expect a personalized estimate within 1 – 3 business days. If you have an urgent repair need please reach contact us by phone and we’ll be happy to expedite an estimate and services.

How do you determine pricing for each project?

Pricing is based on the scope of work, materials needed, and access to the site. Some jobs have a flat rate, while others are customized after we review all the details. We’ll always provide a clear estimate upfront — no surprises.

Can I expect multiple estimates for my project?

We handle all aspects of your project in-house, so you won’t need to coordinate with multiple contractors. That said, we’re happy to provide pricing for different options — such as materials, finishes, or layout changes — so you can choose what works best for your budget and vision.

Is the work guaranteed?

Yes. We stand behind our work. All services come with a workmanship guarantee, and materials are covered according to manufacturer warranties. If there’s ever an issue, please reach out to your project contact and we’ll discuss next steps.